Terms & Conditions Nova88mas – Complete Member Guide

These terms and conditions constitute a legally binding agreement between you ("Member" or "User") and nova88mas ("Platform", "We", "Company"). This document governs all access to and use of the nova88mas.app website and all services, products, and content offered through it.

By creating an account, logging in, making a deposit, using any feature, or simply browsing the Nova88mas platform, you automatically agree to be bound by all terms contained herein, including the Privacy Policy and Responsible Gaming Policy, which also form part of this agreement.

Nova88mas is an online betting entertainment platform accessible only to individuals who meet all of the following eligibility requirements:

• Must be at least 18 years of age at the time of registration.
• Not located in any jurisdiction where online betting is prohibited
• Registering on your own behalf — not on behalf of another person.
• Not currently listed on any self-exclusion register for betting
• Not an employee, agent, or representative of Nova88mas or any affiliated company.
• Able to make free and responsible decisions regarding betting activities.

Each individual is only permitted to hold one (1) Nova88mas account. Holding more than one account is a serious violation that may result in the closure of all related accounts and freezing of balances.

During registration, you are required to provide accurate, truthful and up-to-date information. Nova88mas reserves the right to carry out identity verification (KYC) at any time, including requesting valid identification documents before processing withdrawals.

• Personal information provided must be accurate and up to date at all times.
• Account passwords are the member's sole responsibility — do not share them with anyone.
• Enable two-factor authentication (2FA) for enhanced account security.
• The registered email address must be active and accessible by the member.
• A valid phone number is required for verification and security purposes
• KYC documents may be requested before your first withdrawal or as required for audit purposes.

Nova88mas will not be held liable for any losses arising from a member's failure to protect their login credentials. If you suspect your account has been compromised, contact the Nova88mas support team immediately.

All financial transactions on Nova88mas are processed in Malaysian Ringgit (MYR). Our platform supports a variety of local payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost and GrabPay for the convenience of Malaysia members.

Successful deposits will be credited to your account promptly. If you experience any delay or issue, please contact our customer support with proof of transaction.

• Minimum deposit: RM 30 per transaction.
• Minimum withdrawal: RM 50 per transaction
• Withdrawals are processed within 1–3 business days after KYC verification
• Withdrawals are only permitted to a bank account registered in the member's own name
• Nova88mas does not accept payments from third parties
• No hidden fees for standard deposits or withdrawals

Nova88mas reserves the right to delay or reject any withdrawal request that is suspicious or involves activity that violates these terms. In such cases, we will contact the member for further information.

Nova88mas offers a wide range of bonuses and promotions for new and existing members. Each bonus offer is subject to specific conditions stated on its respective promotions page, which forms part of these terms.

• The welcome bonus may only be claimed once per new member.
• Wagering requirements (rollover) must be met before bonus funds can be withdrawn.
• All bonuses have a stated validity period — expired bonuses cannot be reinstated
• Bonus abuse, including opening multiple accounts to claim bonuses repeatedly, is prohibited
• Nova88mas reserves the right to void bonuses if there is evidence of fraud or manipulation
• The VIP programme offers additional rewards — full terms are available on the VIP page

All bets placed on Nova88mas are final once confirmed by the system. Bets cannot be cancelled or changed after submission except under specific circumstances defined by the respective game policies.

Nova88mas uses a certified, independently audited random number generator (RNG) to ensure fairness across all casino games. Game results are final and not subject to appeal unless there is a clear technical error.

• Accepted bets are subject to the minimum and maximum limits set
• Errors in odds display or payouts due to technical issues are not binding on Nova88mas.
• Incomplete bets due to internet connection disruptions are the member's responsibility
• Wins from events that are subsequently cancelled will be refunded in accordance with the current Sports policy.
• Live casino streams may be interrupted; Nova88mas is not liable for third-party disruptions
• All games are operated in accordance with recognised industry-standard rules

Nova88mas maintains a fair and safe environment for all members. The following activities are strictly prohibited and may result in immediate account closure and freezing of funds:

• Opening more than one account to evade detection or claim duplicate bonuses.
• Using automation software, bots, or scripts to place bets automatically.
• Manipulating games through collusion with other players or dealers.
• Exploiting platform bugs or technical vulnerabilities for unfair gain.
• Using funds from illegal activities to make deposits (money laundering).
• Providing false information or impersonating another person during registration or KYC.
• Harassing or threatening Nova88mas staff or other members.
• Transferring funds between different member accounts without authorisation.

Nova88mas takes your personal data protection seriously. All information collected during registration and use of the platform is protected with 256-bit SSL encryption and stored on secure servers.

We will not sell, rent, or share your personal data with third parties without your consent, except where required by law or court order. Our full Privacy Policy is available on the Privacy Policy page and forms part of this agreement.

• 256-bit SSL encryption protects all communications between your browser and Nova88mas servers
• Personal data is not shared with third parties for marketing purposes without consent.
• Two-factor authentication (2FA) is available and encouraged for all members
• Passwords are stored in hashed form — Nova88mas staff cannot view your password.
• You have the right to request access to, correction of, or deletion of your personal data.

Nova88mas reserves the right to suspend, restrict or close any member account at any time, with or without prior notice, if there are reasonable grounds including but not limited to a breach of these terms, fraudulent activity or a request from authorities.

• Accounts suspected of involvement in fraudulent activity will be immediately suspended pending investigation.
• Valid funds (excluding bonuses) in a closed account will be returned after the investigation is complete.
• Members who close their account voluntarily may re-register subject to approval.
• Investigation periods range from 7–30 working days depending on case complexity
• Account closure notices will be sent to the member's registered email

Members who wish to voluntarily close their account — for example, as a responsible gaming measure — may do so by contacting our support team. We will process the request within 2 business days.

Nova88mas provides its online betting platform on an "as is" and "as available" basis. While we strive to keep the platform running smoothly at all times, we cannot guarantee that the service will always be free from interruptions, delays or technical errors.

• Nova88mas is not liable for betting losses caused by internet disruptions on the member's end
• Scheduled maintenance will be notified in advance; unexpected outages are beyond our control
• Nova88mas's maximum liability to any member is limited to the total net deposits made in the last 12 months.
• Nova88mas is not liable for losses resulting from unauthorised use of your account
• Malaysian law applies to all disputes arising from use of this platform

Nova88mas reserves the right to amend, update or replace any part of these terms and conditions at any time. Changes take effect immediately upon publication on this website, or on the date stated in the change notice.

We will endeavor to notify members of significant changes via in-platform notices or email. However, it remains the member's responsibility to check this page periodically to stay up to date.

• Material changes will be communicated at least 7 days before taking effect
• Continued use after the effective date constitutes acceptance of the new terms
• The "Last Updated" date at the top of this page indicates the latest version of the terms

If you have any questions, concerns, or complaints regarding these terms and conditions or the use of the Nova88mas platform, our support team is available to assist you at any time.

The Nova88mas customer support team operates 24 hours a day, 7 days a week and can be reached via Live Chat on the platform or through our official email. We aim to respond to all enquiries within 24 hours.